DONOR PRIVACY AND REFUND POLICY
DONOR ONLINE DONATION PRIVACY STATEMENT
Utopia Foundation understands your concerns about safety and security and want to
assure you that we make every effort to safeguard your privacy when you make donations
through our giving system.
This policy describes the types of information Utopia Foundation may collect from you or
that you may provide when you visit the website or mobile site at www.utopiafound.org
(including sub-domains, web pages within this site or any equivalent mirror, replacement,
substitute or backup website ) or any website, mobile site or application that links to this
please do not hesitate to contact us.
Utopia Foundation uses industry-leading Secure Sockets Layer (SSL) technology to keep
your personal information as secure as possible and protect against the loss, misuse and
alteration of the information under our control. Utopia Foundation helps to protect your
information by working with partners that provide a secure and safe environment for
credit card donations. All information is stored in a secure database.
Like most website administrators we use log files that record information such as Internet
protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages,
platform type, date/time stamp, and page navigation. We gather this information to track
website visitor movement in the aggregate, and to gather broad demographic information
for aggregate use. Our goal in gathering this information is to learn how our customers and
the public are using our service. IP addresses that are recorded by our log files are not
linked to personally identifiable information.
Utopia Foundation uses "session cookies" while a visitor is making a donation using
a DonateNow button. "Cookies" are bits of information that are stored by your browser on
your hard drive. We use "session cookies" so that we can properly verify a donor's identity
as they move from one donation page to the next. For our nonprofit customers, we use
"session cookies" and "persistent cookies" in addition to verifying personal information, so
that we can provide secure access to donor information. These session cookies are not
linked to personally identifiable information.
As you navigate through and interact with our website, we may also automatically collect
certain information about your equipment, browsing actions and patterns, including details
of your visits to our website, including traffic data, location data, logs and other
communication data and the resources that you access and use on the website; information
about your computer and internet connection, including your IP address, operating system
and browser type; and other information obtained through third party analytics tools, such
as Google Analytics. Google has created a tool to opt out of Google Analytics.
This website contains links to other sites. Please be aware that Utopia Foundation is not
responsible for the privacy practices of such other sites. We encourage our users to be
aware when they leave our site and to read the privacy statements of each and every
website that collects personally identifiable information. This privacy statement applies
solely to information collected by this website.
Other Privacy Information for Donors
Utopia Foundation strives to protect the financial information of donors. We will provide a
secure environment for collecting donations and maintain internal controls ensuring the
safekeeping of all confidential donor financial and personal information. Upon request, we
will provide information on how your information is collected and used. You may “opt-out”
of making your private information available or shared or ask to be removed from any
Utopia Foundation solicitation or mailing list. Please be aware that although Utopia
Foundation makes every effort to preserve donor and customer privacy, we may need to
disclose personal information when we have a good-faith belief that such action is
necessary to comply with a current judicial proceeding, a court order or other legal or
Truth and Accuracy Statement; Refund Policy
The Organization strives to employ fundraising methods that are ethical and honest and
encourage donors to give voluntarily, based on their interest and knowledge of the
purpose, programs and achievements of a nonprofit. All solicitation and fundraising
materials and other communications to donors and the public will be accurate and truthful
and will not be misleading. Unless the donor specifically restricts a donation with a
message to Utopia Foundation, donations given through the website are considered
unrestricted donations that Utopia Foundation may use for any purpose that it determines
in its discretion to further its tax-exempt 501(c)(3) mission in its discretion. Utopia
Foundation reserves the right to refuse any restricted gift if it determines accepting the gift
would be inconsistent with its gift acceptance policies. If a donor specifically restricts the
purposes of a gift and believes it is not used for the purposes for which it was solicited,
please contact Utopia Foundation immediately. If we cannot address your concerns, your
restricted gift donation will be refunded.